(For lost diploma)
| Office or Division | Office of Admissions | |||
|---|---|---|---|---|
| Classification | Frontline Service | |||
| Type of Transaction | Government-to-Citizens (G2C) | |||
| Who may avail | Graduates or their Authorized Representative | |||
| CHECKLIST OF REQUIREMENTS | WHERE TO SECURE | |||
| Accomplished request form (1 copy) | Office of Admissions | |||
| Proof of Payment/Bank Deposit Slip | Requesting Party/Bank | |||
| Affidavit of Loss | Requesting Party | |||
| ID or equivalent document | Requesting Party | |||
| Authorization letter (if representative is sent) | Requesting Party | |||
| CLIENT STEPS | AGENCY ACTIONS | FEES TO BE PAID | PROCESSING TIME | PERSON RESPONSIBLE |
| 1. Visit the Students Corner of the CLSU Website https://clsu.edu.ph and open the Procedure for Request of Frontline Services, 2020 | 1. None | None | ||
| 2. Accomplish the downloaded request form from the link provided on the website | 2. None | None | ||
| 3. Send accomplished request form via email to oad-fls@clsu.edu.ph | 3. Verify academic record; Advise to send an e-copy of Affidavit of Loss (Original copy will be given upon release of the diploma) Advise client on the amount to pay | None | 2 minutes | Frontline Personnel Office of Admissions |
| 4. Pay through the following options: Option A. Over-the-counter payment to the LandBank branch near the client Account Name: CLSU Income Account F-164 Account Number: 2961-0384-16 Option B. LandBank Online Banking (Link.BizPortal) a. Go to www.landbank.com and click on LANDBANK Link.BizPortal b. Click PAY NOW c. Type a Merchant’s Name (e.g. Central Luzon State University) on the search field then click Continue. d. Select Transaction Type (e.g. Diploma/TOR) e. Select Payment Options (e.g. Cash payment, over-the-counter, etc.) f. Fill-out Transaction Details and review provided information. (NOTE: When asked for ID No., please enter 00-0000). Then, Click Submit. g. View and print or take a screenshot of Payment Confirmation. | 4. Process payment and issue official receipt/payment confirmation slip | ₱300.00 per page | 5 minutes | Bank |
| 5. Present proof of payment by sending via email the digital copy or photo of the deposit slip, payment confirmation, or official receipt to oad-fls@clsu.edu.ph | 5.1. Schedule the possible release of the diploma through email. 5.2. Prepare, check, re-check, and sign the Diploma 5.3. Sign the Diploma | None | 2 minutes 2 minutes 4 minutes | Frontline Personnel Office of Admissions Frontline Personnel Office of Admissions Dean of Admissions College Dean Board Secretary University President |
| 6. Present ID and authorization (if applicable). Claiming of documents can be done through the following options: Option A. Dropbox. Pick-up personally or by another person with authorization letter at the CLSU Main Gate Option B. Courier (if client) send a prepaid courier pouch | 6. Release the Diploma | None | 1 Minute | Security Guard on Duty University Security Force Frontline Personnel Office of Admissions |